TERMS AND CONDITIONS
1. Lux Celebrations – General Information
About. Lux Celebrations offers rentals for parties, including but not limited to, backdrops, centrepieces, ceiling drapery, garland, chandeliers, and décor.
For more information about what we do, please refer to our website.
Sole discretion. We reserve the right to add or discontinue any product or service at any time at our sole discretion.
2. Eligibility
Lux Celebrations is strictly limited to parties who can lawfully enter into and form contracts on our website. If you are under the age of 18, you may only use the Services with the consent of your parent or legal guardian. Please ensure that your parent or legal guardian has reviewed and discussed these Terms with you.
3. Payment
Lux Celebrations accepts all major payment methods, including:
- Visa (credit and debit cards)
- MasterCard (credit and debit cards)
- American Express
- Any other payment method displayed on our Site.
4. Pricing Policy
The prices shown on our website are in Canadian Dollars. Occasionally, we may need to make changes to the price of some of our products and services. When this occurs, we will update the prices on our website. If you placed your order for a product before the price change, the price will be as stated on our website at the time when you placed your order.
5. Delivery and Refunds
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Please refer to our separate Delivery and Refunds policy for detailed information.
6. Payments
To reserve an order, a 50% non-refundable deposit must be paid in advance at least one week prior to the event date.
7. Quotations
Quotes are valid for 14 days. A quote becomes a confirmed reservation when a 50% non-refundable deposit and a signed contract are received. Upon successful payment and agreement, the items will be sent for delivery or be available for pick-up or “Will-Call” at the designated time as mentioned in the contract.
8. Dirty, Damaged, and Lost Equipment
The client agrees to pay for any damage to or loss of the goods/items. Equipment that is lost, stolen, or damaged beyond repair will be charged to the client via invoice, using the credit card/security deposit, at the replacement cost.
9. Responsibility
The client fully understands and accepts that they are solely responsible for all collection fees, attorney fees, damages, court costs, or any expenses involved in the collection of rental charges. The client is also fully aware of and acknowledges that there is a risk of injury, death, or damage arising from the use or operation of the items contained in the Rental Agreement. By voluntarily entering into this Agreement, the client assumes all of the aforementioned risks.
10. Permitted Use
You agree to utilize the Site and the Services solely for purposes that comply with these Terms and adhere to all applicable laws, regulations, and accepted practices or guidelines in the relevant jurisdictions. The use of the Site and Services is limited to your personal, non-commercial, non-exclusive, non-assignable, non-transferable, and limited use, and no other purposes.
You shall refrain from engaging in the following activities:
- Accessing the Services by any means other than the provided interface by Lux Celebrations;
- Unauthorized access to Lux Celebrations’ computer system or any activity that disrupts the performance, functionality, or security of the Site, the Services, Lux Celebrations’ networks, and computer systems;
- Using any automated means or automated features or devices (including scripts or web crawlers) to access the Site or the Services;
- Collecting personally identifiable information, including names, email addresses, or similar information, for any purpose, including commercial use;
- Reproducing, duplicating, copying, selling, trading, or reselling any aspect of the Site or the Services for any purpose; and
- Reproducing, duplicating, copying, selling, trading, or reselling any products or services bearing Lux Celebrations’ trademarks, service marks, trade names, logos, or service marks in a manner likely to confuse the owner or authorized user of such marks, names, or logos.
11. Limited License and Site Access; Acceptable Use
You may not:
- Resell or commercially exploit this Site or any of its contents;
- Modify, adapt, translate, reverse engineer, decompile, disassemble, or convert any part of the Site, except as intended;
- Copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post, or transmit any content of the Site in any form or by any means; or
- Use data mining, bots, spiders, automated tools, or similar methods to gather or extract information from the Site or other users of the Site.
12. Accounts, Registrations, and Passwords
If you use this Site and create an account or set up a password, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. When providing information during account setup or registration, you agree to provide current, complete, and accurate information as requested. Lux Celebrations is not responsible for errors or delays caused by outdated or incorrect information provided by you or technical issues beyond our control. Any login, identifier, or password issued in connection with this Site is confidential and must be kept secure. You may not disclose such information to others or allow another entity to access the Site using your login credentials. Notify Lux Celebrations immediately if you suspect any security breach or unauthorized use of your account. Lux Celebrations disclaims all liability for the use of any information you post or display on the Site.
13. Intellectual Property Rights
Your use of the Site and its contents does not grant you any rights concerning copyrights, designs, trademarks, or any other intellectual property and material rights related to the content (defined below) on the Site. All content, including third-party trademarks, designs, and intellectual property rights, is protected by applicable national laws. Any unauthorized reproduction, redistribution, or use of the content is strictly prohibited and may result in legal consequences. You may only use the content with our prior written authorization.
In addition to the aforementioned intellectual property rights, “Content” refers to any graphics, photographs, sounds, music, videos, audios, or text displayed on the Site, including image rights.
14. Monitoring Activity
Lux Celebrations is not obligated to monitor the Site or any part thereof. However, we reserve the right, at our sole discretion, to review posted content and modify, remove, delete, or redact such content at any time without notice or further obligation to you. We are not obligated to display or post any content. Subject to our Privacy Policy, we reserve the right to disclose any necessary or appropriate information or posted content to satisfy applicable laws, regulations, contractual obligations, legal processes, or governmental requests.
15. Copyright Infringement
a. Lux Celebrations respects the intellectual property rights of others. If you believe that any content on our website or related materials infringes upon your copyright, please contact us promptly with the following information:
- A description of the copyrighted work you claim has been infringed.
- Sufficient information to locate the allegedly infringing content.
- Your contact information, including name, address, telephone number, and email address.
- A statement declaring that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement made under penalty of perjury that the information provided is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.
b. Lux Celebrations will investigate all claims of copyright infringement and take appropriate action, which may include the removal or disabling of the infringing content.
16. Disclaimer
To the fullest extent permissible under applicable law, Lux Celebrations disclaims all warranties and representations, express or implied, including any warranties of merchantability or fitness for a particular purpose. The Site and its contents, including the information, data, software, or products contained therein, are provided on an “as is” basis, and your use of the Site is at your own risk.
17. Limitation of Liability
In no event shall Lux Celebrations be liable to you or any third party for any lost profits, incidental and consequential, punitive, special, or indirect damages arising out of or in connection with the Site or the Terms and Conditions. This limitation of liability includes, but is not limited to, errors, mistakes, or inaccuracies in any content, transmission of any bugs or viruses, unauthorized access to or use of the Site, or any other losses or damages.
18. Indemnification
You agree to indemnify and hold Lux Celebrations and its subsidiaries, affiliates, officers, directors, agents, and employees harmless from any suit, action, claim, demand, penalty, or loss, including reasonable attorneys’ fees, arising from your use of the Site, breach of the Terms and Conditions, violation of any law or the rights of a third party.
19. Dispute Resolution & Governing Laws
In the event of a dispute, you agree to engage in good faith mediation with us before commencing arbitration or litigation. These Terms and Conditions shall be governed by and construed in accordance with the laws of British Columbia, Canada, and you submit to the exclusive jurisdiction of the courts in Canada.
20. Children
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without appropriate parental consent. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information promptly.
21. Privacy & Cookies
For information on how we collect and use your information and cookies, please refer to our Privacy Policy and Cookie Policy.
22. Changes
We reserve the right to update and revise these Terms and Conditions at any time. Your continued use of the Site constitutes your acceptance of the amended Terms and Conditions. It is recommended to review these Terms and Conditions regularly.
23. Electronic Communications
By visiting the Site or sending us emails, you consent to receive communications from us electronically. All agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.
24. Severability
If any provision of these Terms and Conditions is deemed invalid or unenforceable, it shall not affect the validity and enforceability of the remaining provisions.
25. Assignment
We may assign, transfer, or subcontract our rights and obligations under these Terms and Conditions without notice. You are not permitted to assign, transfer, or subcontract any of your rights and obligations without our consent.
26. Force Majeure
Lux Celebrations is not liable for any delays or failures caused by circumstances beyond our control, such as labor disputes, extreme weather, and acts of war, technical problems, or other unforeseen events.
27. Entire Agreement
These Terms and Conditions constitute the entire understanding and agreement between you and Lux Celebrations regarding the Site and supersede any prior communications. A printed version of these Terms and Conditions shall be admissible in judicial or administrative proceedings.
28. Term and Termination
These Terms and Conditions are effective from the date of your first access to the Site and remain in effect until terminated. Violations may result in immediate termination and denial of access. Upon termination, your right to use the Site is revoked. Certain provisions, including disclaimers, limitations of liability, indemnities, and ownership rights, will survive termination.
Contact Us
If you have any please contact our Customer Support team by sending an email to [email protected] We will be happy to assist you.
